> ## Documentation Index
> Fetch the complete documentation index at: https://docs.casebender.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Alert Statuses

> Configure and manage custom alert statuses to track the lifecycle of alerts in your security operations.

## Overview

The Alert Statuses section allows you to create and manage custom status definitions for your alerts. This feature helps you track the progression of alerts through your security operations workflow, from initial detection to final resolution.

<img className="block dark:hidden h-96 object-cover w-full rounded-lg" src="https://mintcdn.com/casebender/RRGoSvw2T8G-a0Id/images/settings/alert-statuses/1-dashboard--light.png?fit=max&auto=format&n=RRGoSvw2T8G-a0Id&q=85&s=f608fed41335bb1887eb3988f2a2be8b" alt="Alert Statuses Dashboard Light" width="2866" height="1722" data-path="images/settings/alert-statuses/1-dashboard--light.png" />

<img className="hidden dark:block h-96 object-cover w-full rounded-lg" src="https://mintcdn.com/casebender/RRGoSvw2T8G-a0Id/images/settings/alert-statuses/1-dashboard--dark.png?fit=max&auto=format&n=RRGoSvw2T8G-a0Id&q=85&s=537d06764aa64621c1f2f1cd40ad0927" alt="Alert Statuses Dashboard Dark" width="2866" height="1722" data-path="images/settings/alert-statuses/1-dashboard--dark.png" />

## Managing Alert Statuses

### Creating a New Status

Click the "Create" button to add a new alert status:

<img className="block dark:hidden h-96 object-cover w-full rounded-lg" src="https://mintcdn.com/casebender/RRGoSvw2T8G-a0Id/images/settings/alert-statuses/2-create-form--light.png?fit=max&auto=format&n=RRGoSvw2T8G-a0Id&q=85&s=daf4432977068d8bf8091b05586f47a0" alt="Create Alert Status Form Light" width="2866" height="1722" data-path="images/settings/alert-statuses/2-create-form--light.png" />

<img className="hidden dark:block h-96 object-cover w-full rounded-lg" src="https://mintcdn.com/casebender/RRGoSvw2T8G-a0Id/images/settings/alert-statuses/2-create-form--dark.png?fit=max&auto=format&n=RRGoSvw2T8G-a0Id&q=85&s=a30dce980347a5157aa991fbd91c1758" alt="Create Alert Status Form Dark" width="2866" height="1722" data-path="images/settings/alert-statuses/2-create-form--dark.png" />

Configure the basic status information:

* Status name
* Description
* Color indicator
* Icon selection
* Category

### Configuring Status Details

Provide comprehensive configuration for your alert status:

<img className="block dark:hidden h-96 object-cover w-full rounded-lg" src="https://mintcdn.com/casebender/RRGoSvw2T8G-a0Id/images/settings/alert-statuses/3-create-form-full--light.png?fit=max&auto=format&n=RRGoSvw2T8G-a0Id&q=85&s=b55a66612648cae1708a6f1418682679" alt="Alert Status Configuration Light" width="2866" height="1722" data-path="images/settings/alert-statuses/3-create-form-full--light.png" />

<img className="hidden dark:block h-96 object-cover w-full rounded-lg" src="https://mintcdn.com/casebender/RRGoSvw2T8G-a0Id/images/settings/alert-statuses/3-create-form-full--dark.png?fit=max&auto=format&n=RRGoSvw2T8G-a0Id&q=85&s=025c7a57ffbd3054ee9884f8ce73a13d" alt="Alert Status Configuration Dark" width="2866" height="1722" data-path="images/settings/alert-statuses/3-create-form-full--dark.png" />

Define detailed settings:

* Status behavior
* Automation rules
* Notification settings
* Access permissions

### Status Management

View and manage your configured alert statuses:

<img className="block dark:hidden h-96 object-cover w-full rounded-lg" src="https://mintcdn.com/casebender/RRGoSvw2T8G-a0Id/images/settings/alert-statuses/4-dashboard-list-added--light.png?fit=max&auto=format&n=RRGoSvw2T8G-a0Id&q=85&s=2fadc1d235ab62c5f84eeb23992c57a9" alt="Alert Status List Light" width="2866" height="1722" data-path="images/settings/alert-statuses/4-dashboard-list-added--light.png" />

<img className="hidden dark:block h-96 object-cover w-full rounded-lg" src="https://mintcdn.com/casebender/RRGoSvw2T8G-a0Id/images/settings/alert-statuses/4-dashboard-list-added--dark.png?fit=max&auto=format&n=RRGoSvw2T8G-a0Id&q=85&s=c91803b7f648d61d406dcdabbeb01bdb" alt="Alert Status List Dark" width="2866" height="1722" data-path="images/settings/alert-statuses/4-dashboard-list-added--dark.png" />

The status list displays:

* Status name and icon
* Description
* Category
* Creation date
* Last modified
* Actions

## Default Status Types

### New Alerts

* New
* Unassigned
* Assigned
* In Progress

### Investigation

* Under Investigation
* Needs Information
* Awaiting Response
* On Hold

### Resolution

* Resolved
* Closed
* False Positive
* Duplicate

### Escalation

* Escalated
* Critical
* Requires Attention
* Pending Review

## Status Configuration

### Visual Indicators

* Color coding
* Icon selection
* Status badges
* Priority markers

### Behavior Settings

* Auto-transition rules
* Time-based triggers
* Required fields
* Status dependencies

### Access Control

* Role-based access
* Team permissions
* Status restrictions
* Modification rights

## Best Practices

### Status Design

* Use clear, descriptive names
* Maintain consistent naming
* Choose intuitive colors
* Select appropriate icons

### Workflow Integration

* Define logical progression
* Set up automation rules
* Configure notifications
* Enable tracking

### Organization

* Group related statuses
* Define clear categories
* Set proper ordering
* Maintain hierarchy

### Maintenance

* Review status usage
* Update as needed
* Remove unused statuses
* Document changes

## Using Alert Statuses

### In Alert Management

* Track alert lifecycle
* Monitor progress
* Manage workload
* Measure response time

### In Reporting

* Status distribution
* Resolution metrics
* Team performance
* Response analytics

### In Automation

* Status-based triggers
* Automatic updates
* Notification rules
* Workflow automation
