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Overview

The Analytics section provides detailed insights and metrics across different aspects of your security operations: ![Analytics Dashboard] Screenshot showing the main analytics dashboard with various metric cards

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Available Dashboards

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1. Alert Analytics

Monitor and analyze security alerts:
  • Total alerts and trends
  • Alert status distribution
  • Severity breakdown
  • Alert response times
  • Top alert tags
![Alert Analytics] Screenshot showing the alert analytics dashboard

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2. Case Analytics

Track case management metrics:
  • Case volume and trends
  • Status distribution
  • Severity levels
  • Resolution times
  • Case categories
![Case Analytics] Screenshot showing the case analytics dashboard

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3. Task Analytics

Monitor task performance:
  • Task completion rates
  • Priority distribution
  • Time tracking
  • Team workload
  • Task dependencies
![Task Analytics] Screenshot showing the task analytics dashboard

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4. Analyst Performance

Track individual and team performance:
  • Cases resolved
  • Alerts processed
  • Average response time
  • Accuracy rate
  • Team efficiency
![Analyst Performance] Screenshot showing the analyst performance dashboard

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Common Features

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1. Date Range Selection

Filter data by time period:
  • Last 7 days
  • Last 30 days
  • Last 90 days
  • Custom range
  • Real-time updates

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2. Export Options

Export your analytics:
  • PDF reports
  • Data download
  • Scheduled reports
  • Custom formats

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3. Visualization Types

Analyze data through various charts:
  • Line charts for trends
  • Pie charts for distribution
  • Bar charts for comparisons
  • Heat maps for patterns

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4. Interactive Elements

Interact with your data:
  • Drill-down capabilities
  • Filters and sorting
  • Dynamic updates
  • Custom views

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Best Practices

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1. Regular Monitoring

  • Check dashboards daily
  • Track key metrics
  • Identify trends
  • Address anomalies

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2. Performance Analysis

  • Compare time periods
  • Evaluate team metrics
  • Monitor SLAs
  • Track improvements

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3. Report Generation

  • Schedule regular reports
  • Share key findings
  • Document insights
  • Track progress

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4. Data-Driven Decisions

  • Use metrics for planning
  • Identify bottlenecks
  • Optimize workflows
  • Allocate resources

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