Analytics
Comprehensive analytics and reporting features for monitoring alerts, cases, tasks, and analyst performance.
Overview
The Analytics section provides detailed insights and metrics across different aspects of your security operations:
![Analytics Dashboard] Screenshot showing the main analytics dashboard with various metric cards
Available Dashboards
1. Alert Analytics
Monitor and analyze security alerts:
- Total alerts and trends
- Alert status distribution
- Severity breakdown
- Alert response times
- Top alert tags
![Alert Analytics] Screenshot showing the alert analytics dashboard
2. Case Analytics
Track case management metrics:
- Case volume and trends
- Status distribution
- Severity levels
- Resolution times
- Case categories
![Case Analytics] Screenshot showing the case analytics dashboard
3. Task Analytics
Monitor task performance:
- Task completion rates
- Priority distribution
- Time tracking
- Team workload
- Task dependencies
![Task Analytics] Screenshot showing the task analytics dashboard
4. Analyst Performance
Track individual and team performance:
- Cases resolved
- Alerts processed
- Average response time
- Accuracy rate
- Team efficiency
![Analyst Performance] Screenshot showing the analyst performance dashboard
Common Features
1. Date Range Selection
Filter data by time period:
- Last 7 days
- Last 30 days
- Last 90 days
- Custom range
- Real-time updates
2. Export Options
Export your analytics:
- PDF reports
- Data download
- Scheduled reports
- Custom formats
3. Visualization Types
Analyze data through various charts:
- Line charts for trends
- Pie charts for distribution
- Bar charts for comparisons
- Heat maps for patterns
4. Interactive Elements
Interact with your data:
- Drill-down capabilities
- Filters and sorting
- Dynamic updates
- Custom views
Best Practices
1. Regular Monitoring
- Check dashboards daily
- Track key metrics
- Identify trends
- Address anomalies
2. Performance Analysis
- Compare time periods
- Evaluate team metrics
- Monitor SLAs
- Track improvements
3. Report Generation
- Schedule regular reports
- Share key findings
- Document insights
- Track progress
4. Data-Driven Decisions
- Use metrics for planning
- Identify bottlenecks
- Optimize workflows
- Allocate resources