Overview

Tasks are actionable items that need to be completed as part of case investigations or general security operations. Each task represents a specific action, assignment, or milestone that contributes to resolving a case or addressing a security concern.

![Task List View] Screenshot showing the main task list view with filters, priorities, and assignments

Key Features

  • Task Lifecycle Management: Track tasks from creation to completion
  • Priority Levels: Assign and manage task priorities
  • Due Date Tracking: Set and monitor task deadlines
  • Team Assignment: Delegate tasks to team members
  • Progress Tracking: Monitor task completion status
  • Task Dependencies: Create and manage task relationships
  • Attachment Support: Add relevant files and documentation
  • Integration with Cases: Link tasks to specific cases

Task Properties

Core Properties

  • Task ID: Unique identifier (auto-generated)
  • Title: Clear description of the task
  • Description: Detailed information about the task
  • Status: Current state (Open, In Progress, Completed, etc.)
  • Priority: Importance level (Low, Medium, High, Critical)
  • Due Date: Deadline for task completion
  • Type: Category of task (Investigation, Analysis, Documentation, etc.)

Metadata

  • Created By: User who created the task
  • Created At: Timestamp of task creation
  • Updated At: Last modification timestamp
  • Assigned To: Team member responsible for the task
  • Parent Case: Associated case (if applicable)
  • Completion: Progress percentage or completion status

Task Organization

Tasks can be organized in multiple ways:

  • By Case: Tasks associated with specific cases
  • By Priority: Grouped by importance level
  • By Status: Organized by current state
  • By Assignee: Grouped by team member
  • By Due Date: Chronological organization
  • Custom Views: User-defined organization methods

Tasks are integrated with several other components:

  • Cases: Parent cases that tasks belong to
  • Comments: Discussion threads on tasks
  • Attachments: Related files and documents
  • Notifications: Alerts about task updates
  • Timeline: Activity history of tasks
  • Reports: Task status and progress reports

![Task Detail View] Screenshot showing the detailed view of a task with all its components

Task Workflows

Tasks follow defined workflows:

  1. Creation: Initial task setup
  2. Assignment: Task delegation
  3. Progress Updates: Status changes
  4. Review: Quality checks
  5. Completion: Task closure

Best Practices

  1. Clear Descriptions: Write specific, actionable task descriptions
  2. Realistic Deadlines: Set achievable due dates
  3. Priority Management: Assign appropriate priority levels
  4. Regular Updates: Keep task status current
  5. Documentation: Maintain clear task notes and attachments

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