Task Analytics

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Overview

Task analytics provide insights into:

• Team performance
• Task efficiency
• Resource utilization
• Process bottlenecks
• Quality metrics

![Analytics Dashboard] Screenshot showing the main analytics dashboard

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Key Metrics

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1. Time-Based Metrics

Track time-related performance:

• Average completion time
• Time in each status
• Response time
• Overdue tasks
• Time estimates vs. actuals

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2. Volume Metrics

Monitor task quantities:

• Total tasks
• Tasks by status
• Tasks by priority
• Tasks by type
• Tasks by assignee

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3. Quality Metrics

Assess task quality:

• Completion rate
• Rework rate
• Review outcomes
• Error rates
• Customer satisfaction

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4. Team Metrics

Evaluate team performance:

• Individual workload
• Team capacity
• Assignment balance
• Collaboration level
• Response times

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Dashboard Views

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1. Executive Dashboard

High-level overview:

• Key performance indicators
• Trend analysis
• Strategic metrics
• Resource allocation
• Risk indicators

![Executive Dashboard] Screenshot showing executive-level metrics and KPIs

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2. Team Dashboard

Team-focused metrics:

• Team performance
• Workload distribution
• Collaboration patterns
• Efficiency metrics
• Quality indicators

![Team Dashboard] Screenshot showing team-level analytics

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3. Personal Dashboard

Individual metrics:

• Task progress
• Time tracking
• Due dates
• Priority queue
• Performance trends

![Personal Dashboard] Screenshot showing individual performance metrics

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Reports

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Standard Reports

Pre-configured reports:

1. Task Summary Report
   • Overall statistics
   • Status distribution
   • Priority breakdown
   • Time analysis
2. Team Performance Report
   • Individual metrics
   • Team comparisons
   • Workload analysis
   • Efficiency scores
3. Quality Report
   • Completion rates
   • Review outcomes
   • Error analysis
   • Customer feedback
4. Time Analysis Report
   • Duration metrics
   • Delay analysis
   • Response times
   • Estimation accuracy

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Custom Reports

Build custom reports with:

• Selected metrics
• Custom filters
• Specific timeframes
• Chosen formats
• Automated delivery

![Custom Reports] Screenshot showing custom report builder

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Analytics Features

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1. Trend Analysis

Track changes over time:

• Historical comparisons
• Pattern recognition
• Seasonal variations
• Growth indicators
• Prediction models

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2. Bottleneck Detection

Identify process issues:

• Status bottlenecks
• Resource constraints
• Delay patterns
• Process gaps
• Improvement areas

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3. Resource Analysis

Monitor resource usage:

• Team utilization
• Skill distribution
• Capacity planning
• Workload balance
• Resource gaps

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4. Performance Forecasting

Predict future trends:

• Completion estimates
• Resource needs
• Capacity requirements
• Risk assessment
• Growth planning

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Visualization Options

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Charts and Graphs

Various visualization types:

• Line charts
• Bar graphs
• Pie charts
• Heat maps
• Scatter plots
• Gantt charts

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Interactive Features

Dynamic analysis tools:

• Drill-down capability
• Custom filters
• Real-time updates
• Export options
• Sharing features

![Visualization Tools] Screenshot showing various chart types and interactive features

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Best Practices

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1. Metric Selection

Choose metrics that:

• Align with goals
• Provide actionable insights
• Are measurable
• Drive improvement
• Support decisions

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2. Data Quality

Ensure data accuracy:

• Regular validation
• Clean data
• Consistent tracking
• Complete information
• Timely updates

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3. Report Design

Create effective reports:

• Clear layout
• Relevant metrics
• Visual clarity
• Actionable insights
• Regular updates

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4. Analysis Process

Follow structured analysis:

• Define objectives
• Gather data
• Analyze patterns
• Draw conclusions
• Make recommendations

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Integration Options

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Data Sources

Connect with:

• Task database
• Time tracking
• Project management
• External systems
• Custom sources

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Export Options

Export data to:

• Excel
• PDF
• CSV
• API endpoints
• Custom formats

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Security and Privacy

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Data Protection

Secure analytics data:

• Access controls
• Data encryption
• Audit logging
• Privacy compliance
• Data retention

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User Permissions

Control access to:

• Metrics visibility
• Report access
• Export rights
• Analysis tools
• Custom reports

For more information about task settings, see Task Settings.