Task Analytics
This guide covers the analytics and reporting features available for monitoring and improving task management efficiency.
Overview
Task analytics provide insights into:
- Team performance
- Task efficiency
- Resource utilization
- Process bottlenecks
- Quality metrics
![Analytics Dashboard] Screenshot showing the main analytics dashboard
Key Metrics
1. Time-Based Metrics
Track time-related performance:
- Average completion time
- Time in each status
- Response time
- Overdue tasks
- Time estimates vs. actuals
2. Volume Metrics
Monitor task quantities:
- Total tasks
- Tasks by status
- Tasks by priority
- Tasks by type
- Tasks by assignee
3. Quality Metrics
Assess task quality:
- Completion rate
- Rework rate
- Review outcomes
- Error rates
- Customer satisfaction
4. Team Metrics
Evaluate team performance:
- Individual workload
- Team capacity
- Assignment balance
- Collaboration level
- Response times
Dashboard Views
1. Executive Dashboard
High-level overview:
- Key performance indicators
- Trend analysis
- Strategic metrics
- Resource allocation
- Risk indicators
![Executive Dashboard] Screenshot showing executive-level metrics and KPIs
2. Team Dashboard
Team-focused metrics:
- Team performance
- Workload distribution
- Collaboration patterns
- Efficiency metrics
- Quality indicators
![Team Dashboard] Screenshot showing team-level analytics
3. Personal Dashboard
Individual metrics:
- Task progress
- Time tracking
- Due dates
- Priority queue
- Performance trends
![Personal Dashboard] Screenshot showing individual performance metrics
Reports
Standard Reports
Pre-configured reports:
-
Task Summary Report
- Overall statistics
- Status distribution
- Priority breakdown
- Time analysis
-
Team Performance Report
- Individual metrics
- Team comparisons
- Workload analysis
- Efficiency scores
-
Quality Report
- Completion rates
- Review outcomes
- Error analysis
- Customer feedback
-
Time Analysis Report
- Duration metrics
- Delay analysis
- Response times
- Estimation accuracy
Custom Reports
Build custom reports with:
- Selected metrics
- Custom filters
- Specific timeframes
- Chosen formats
- Automated delivery
![Custom Reports] Screenshot showing custom report builder
Analytics Features
1. Trend Analysis
Track changes over time:
- Historical comparisons
- Pattern recognition
- Seasonal variations
- Growth indicators
- Prediction models
2. Bottleneck Detection
Identify process issues:
- Status bottlenecks
- Resource constraints
- Delay patterns
- Process gaps
- Improvement areas
3. Resource Analysis
Monitor resource usage:
- Team utilization
- Skill distribution
- Capacity planning
- Workload balance
- Resource gaps
4. Performance Forecasting
Predict future trends:
- Completion estimates
- Resource needs
- Capacity requirements
- Risk assessment
- Growth planning
Visualization Options
Charts and Graphs
Various visualization types:
- Line charts
- Bar graphs
- Pie charts
- Heat maps
- Scatter plots
- Gantt charts
Interactive Features
Dynamic analysis tools:
- Drill-down capability
- Custom filters
- Real-time updates
- Export options
- Sharing features
![Visualization Tools] Screenshot showing various chart types and interactive features
Best Practices
1. Metric Selection
Choose metrics that:
- Align with goals
- Provide actionable insights
- Are measurable
- Drive improvement
- Support decisions
2. Data Quality
Ensure data accuracy:
- Regular validation
- Clean data
- Consistent tracking
- Complete information
- Timely updates
3. Report Design
Create effective reports:
- Clear layout
- Relevant metrics
- Visual clarity
- Actionable insights
- Regular updates
4. Analysis Process
Follow structured analysis:
- Define objectives
- Gather data
- Analyze patterns
- Draw conclusions
- Make recommendations
Integration Options
Data Sources
Connect with:
- Task database
- Time tracking
- Project management
- External systems
- Custom sources
Export Options
Export data to:
- Excel
- CSV
- API endpoints
- Custom formats
Security and Privacy
Data Protection
Secure analytics data:
- Access controls
- Data encryption
- Audit logging
- Privacy compliance
- Data retention
User Permissions
Control access to:
- Metrics visibility
- Report access
- Export rights
- Analysis tools
- Custom reports
For more information about task settings, see Task Settings.