Overview
Task analytics provide insights into:- Team performance
- Task efficiency
- Resource utilization
- Process bottlenecks
- Quality metrics
Key Metrics
1. Time-Based Metrics
Track time-related performance:- Average completion time
- Time in each status
- Response time
- Overdue tasks
- Time estimates vs. actuals
2. Volume Metrics
Monitor task quantities:- Total tasks
- Tasks by status
- Tasks by priority
- Tasks by type
- Tasks by assignee
3. Quality Metrics
Assess task quality:- Completion rate
- Rework rate
- Review outcomes
- Error rates
- Customer satisfaction
4. Team Metrics
Evaluate team performance:- Individual workload
- Team capacity
- Assignment balance
- Collaboration level
- Response times
Dashboard Views
1. Executive Dashboard
High-level overview:- Key performance indicators
- Trend analysis
- Strategic metrics
- Resource allocation
- Risk indicators
2. Team Dashboard
Team-focused metrics:- Team performance
- Workload distribution
- Collaboration patterns
- Efficiency metrics
- Quality indicators
3. Personal Dashboard
Individual metrics:- Task progress
- Time tracking
- Due dates
- Priority queue
- Performance trends
Reports
Standard Reports
Pre-configured reports:-
Task Summary Report
- Overall statistics
- Status distribution
- Priority breakdown
- Time analysis
-
Team Performance Report
- Individual metrics
- Team comparisons
- Workload analysis
- Efficiency scores
-
Quality Report
- Completion rates
- Review outcomes
- Error analysis
- Customer feedback
-
Time Analysis Report
- Duration metrics
- Delay analysis
- Response times
- Estimation accuracy
Custom Reports
Build custom reports with:- Selected metrics
- Custom filters
- Specific timeframes
- Chosen formats
- Automated delivery
Analytics Features
1. Trend Analysis
Track changes over time:- Historical comparisons
- Pattern recognition
- Seasonal variations
- Growth indicators
- Prediction models
2. Bottleneck Detection
Identify process issues:- Status bottlenecks
- Resource constraints
- Delay patterns
- Process gaps
- Improvement areas
3. Resource Analysis
Monitor resource usage:- Team utilization
- Skill distribution
- Capacity planning
- Workload balance
- Resource gaps
4. Performance Forecasting
Predict future trends:- Completion estimates
- Resource needs
- Capacity requirements
- Risk assessment
- Growth planning
Visualization Options
Charts and Graphs
Various visualization types:- Line charts
- Bar graphs
- Pie charts
- Heat maps
- Scatter plots
- Gantt charts
Interactive Features
Dynamic analysis tools:- Drill-down capability
- Custom filters
- Real-time updates
- Export options
- Sharing features
Best Practices
1. Metric Selection
Choose metrics that:- Align with goals
- Provide actionable insights
- Are measurable
- Drive improvement
- Support decisions
2. Data Quality
Ensure data accuracy:- Regular validation
- Clean data
- Consistent tracking
- Complete information
- Timely updates
3. Report Design
Create effective reports:- Clear layout
- Relevant metrics
- Visual clarity
- Actionable insights
- Regular updates
4. Analysis Process
Follow structured analysis:- Define objectives
- Gather data
- Analyze patterns
- Draw conclusions
- Make recommendations
Integration Options
Data Sources
Connect with:- Task database
- Time tracking
- Project management
- External systems
- Custom sources
Export Options
Export data to:- Excel
- CSV
- API endpoints
- Custom formats
Security and Privacy
Data Protection
Secure analytics data:- Access controls
- Data encryption
- Audit logging
- Privacy compliance
- Data retention
User Permissions
Control access to:- Metrics visibility
- Report access
- Export rights
- Analysis tools
- Custom reports