Overview

The Integration Settings section allows you to manage and create integrations with various external services to enhance your CaseBender workflow. This guide will walk you through the process of setting up new integrations.

Creating a New Integration

Step 1: Select Integration Type

From the dashboard, click the “Create” button to see available integration options:

Step 2: Basic Configuration

After selecting an integration type, you’ll be presented with the integration configuration form:

Fill out the required information such as:

  • Integration name
  • Description
  • Basic configuration options
  • Connection details

Step 3: Advanced Settings

Configure additional settings specific to your integration type:

Step 4: Organization Settings

Specify which organizations can access this integration:

  • Select applicable organizations
  • Set organization-specific configurations
  • Define access levels and permissions

Step 5: Final Configuration

After clicking the Continue button, complete the final configuration steps:

  • Configure advanced features
  • Set up authentication details
  • Review and verify settings
  • Test the connection

Best Practices

Setting Up Integrations

  • Choose meaningful names for easy identification
  • Provide detailed descriptions for future reference
  • Test connections before finalizing
  • Document custom configurations

Security Considerations

  • Use secure credentials
  • Implement proper access controls
  • Regular security audits
  • Monitor integration usage

Maintenance

  • Regularly verify integration status
  • Update configurations as needed
  • Monitor performance metrics
  • Keep documentation current